Mobile app monitoring

Gain vital insights into user behavior and optimize your mobile app experience

Why is mobile app monitoring important?

Monitoring your mobile app can help you measure performance and track user engagement through conversion funnels and other high-value interaction points. Aggregating qualitative and quantitative user data as well as application performance metrics can surface opportunities to optimize UX and increase user satisfaction.

Mobile app monitoring can also provide real-time insights into issues that users may be experiencing, such as crashes, slow load times, elements that aren’t working as they should, and much more. Detecting and resolving these issues is crucial for reducing friction and frustration throughout the user journey.

How can mobile app monitoring tools help?

There are plenty of native and third-party mobile app monitoring tools that can help you ensure great digital experiences for your users. One example is Android Debug Bridge, a command-line tool that allows developers to perform advanced troubleshooting on a connected Android device or emulator.

Ultimately, the mobile app monitoring tools you use should help you:

  • Analyze data at both granular and big-picture levels
  • Combine qualitative and quantitative analysis to inform business decisions
  • Monitor real user sessions to improve UX
  • Get alerted when high-impact errors occur or key metrics drop
  • Understand and solve issues at their source
  • Streamline internal communications

Use mobile app monitoring tools to identify the most impactful issues your users face and the metrics that matter most to you so you can work more confidently on improving your mobile app experience.

Challenges of mobile app monitoring

Mobile app development encompasses a ton of frameworks, and any mobile monitoring tool needs to be able to support the ones you use. Modern mobile apps are also often structured in complex ways to accommodate varied and changing user needs, especially as companies grow over time.

Additionally, monitoring issues in your mobile app requires collecting and analyzing many different metrics and events. This can make it difficult to balance agility with capturing and sorting through an overwhelming amount of data.

If you’re using a mobile app monitoring tool that requires manual tagging of the events you want to monitor, you have to know exactly what you want to track, coordinate with engineering resources to implement tagging, then wait to capture a large enough dataset before you can start analyzing it. On the other hand, tools that autocapture everything produce a massive amount of data to sort through, making it hard to determine which issues to prioritize.

Agility is important. Critical delays — like waiting for an engineering sprint where they can tag some events, then another 30 days to collect a meaningful dataset — can cause vital issues to go unnoticed for weeks and lead to lost revenue or negative user sentiment.

Tools that autocapture everything skirt this issue, but they create a whole other problem: you’ll need the time, resources, and tools to sort through the mass of data they collect and find useful insights.

Once you do find issues, you then face the challenge of discerning between problems that have little to no effect on your users or business goals, and those that may have an outsized impact on critical user flows. Without a clear idea of what to focus on, why, and how, you run the risk of wasting finite resources on fixing an issue that doesn’t really matter instead of finding those high-impact fixes that will give you the biggest benefit.

With so much information to collect and analyze, it’s important to find the right mobile app monitoring tool that will help you surface the most relevant data automatically, collaborate effectively across teams, and ensure great mobile app experiences for your users.

Why LogRocket?

LogRocket captures the same essential analytics as other popular mobile app monitoring tools, displaying them with common visualization structures including charts, dashboards, conversion funnels, heatmaps, path analyses, and more. However, while most other tools are limited to capturing only quantifiable actions and events, LogRocket goes a step further by integrating session replay so you can dig deep into real user sessions to understand what drove their behavior.

Additionally, tracking errors over time and applying machine learning to user interaction patterns allows LogRocket to detect problems before your users report them, so you can ship a fix before the issue affects your business. We’ve analyzed over a trillion user interactions and, using that data, have built our Galileo machine learning module to deliver you only the most impactful user-facing problems that need immediate attention, rather than a constant stream of errors that have no effect on the user.

Building better mobile experiences also requires cross-team collaboration and communication. LogRocket provides one source of truth for mobile app monitoring across engineering, product management, UX design, and marketing teams so stakeholders can get the information they need and share it with each other within the same platform.

Get a complete picture of how users experience your mobile app so you can easily route alerts and errors to the right person, determine the impact of particular issues, and prioritize and communicate more effectively. Be confident that the issues and opportunities you address will enhance your mobile app experience for every user and have a meaningful impact on the KPIs that drive your business.

Try it yourself for free!

Install LogRocket in under 3 minutes. Get free access to all features for 14 days. Cancel at any time.