Free AI Feedback Analytics that
reads every support ticket
Feedback Analytics from LogRocket aggregates your users' feedback and surfaces their top issues. No session replay required.
Trusted by 3,000+ customers
No more fragmented feedback.
Understand everything users say about their experience.
Consolidate user feedback
- Consolidate all your feedback from across dozens of sources.
- Includes support tickets, customer calls, product research, social media, review sites, and more.
See all integrations
Analyze every user request
- Don't spend hours analyzing user feedback, looking for trends or patterns.
- Galileo categorizes and groups every support ticket, customer call, feature request, review and social media post.
Uncover the top problems
- When someone complains, it's hard to know if the issue affects just 1 user, or 1 million.
- Gather the context of each item to understand the fulls business impact.
- Proactively surface the most pressing user-facing issues.
Ask questions with Ask Galileo
- Ask any question about user feedback data with Ask Galileo.
- Galileo scans all your product data, surfaces insights, and shows you what to do next.
Free & standalone
Free access to Feedback Analytics
Free plan analyzes 1,000 calls/tickets/feedback immediately + 100 per day thereafter. Get started immediately and see results within an hour.
Session replay optional
You may know LogRocket for our session replay - Feedback Analytics is a separate product. Use them together to connect customer feedback to in-app experiences.