Read our customer
stories

Learn how engineering, product, support, and design teams use LogRocket to elevate their users' digital experience

Customers
Swiss LifePinterestIkeaRedditBillRippling
Stas Vinitsky

Stas Vinitsky

Chief Architect

LogRocket really helped us understand issues that otherwise would take us much longer.
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Tipalti turned to LogRocket to eliminate the back and forth between its support and engineering teams and shift to a proactive approach to issue identification and resolution.

ResultResult
Reduction in Mean time to resolution
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Alan Murray

Alan Murray

VP, ARCHITECTURE AND APP DEVELOPMENT

Being able to replicate what users were doing at the time with full fidelity and all the developer information to find the issue, that’s the key.
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Cushman & Wakefield is using LogRocket to turn real estate into a technology-first business. With LogRocket’s unobstructed UX visibility, the Cushman team pinpoints issue sources in less than 10 minutes.

ResultResult
Solving more issues faster
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Our Customers

Swiss LifePinterestIkeaRedditBillRipplingMGM ResortsCushman & WakefieldGONG
Sam Siskind

Sam Siskind

SR. MANAGER, CUSTOMER SUPPORT

We chose LogRocket because we wanted to have more control over what we knew we would need recordings of to capture product insights and understand common support areas.
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Cannabis technology platform Dutchie uses LogRocket to create shared experiences between its customers and its support, product and engineering teams.

ResultResult
Faster support ticket resolution
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Marco Lanaro

Marco Lanaro

ENGINEERING TEAM LEAD

It’s easy for us to see if something is broken and if we need to take action. It’s a simple view, but it’s quite powerful because it gives us an idea of where we’re going.
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LogRocket gives Dojo a real-time picture of customer experience that helps resolve customer service issues and provides complete visibility into how customers are using the product.

ResultResult
Delivering greater customer value in every release
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Enrique Ulloa

Enrique Ulloa

ENGINEERING MANAGER

Thanks to the LogRocket process, we not only have the aggregated information that the performance is getting worse, but why it’s getting worse.”
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Rappi has made LogRocket their single source of truth for identifying and resolving performance issues that affect the user experience.

ResultResult
Faster performance and increased Google Lighthouse scores
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Jesus Escamilla

Jesus Escamilla

FRONTEND STAFF MANAGER

Before LogRocket, we didn't know how many bugs we had. We would resolve one, but we didn't know if we had 10 or 20 more. With LogRocket, we know all the bugs we have.
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Htech implemented LogRocket to deliver a clear picture of the actions users took, why they took them, and what errors prevented them from achieving their goals.

ResultResult
80% fewer bugs per month
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Customer webinars

Branch Insurance:

Release frontend features faster

Learn how Branch is able to more quickly iterate on their platform because of LogRocket and serverless architecture.

Speakers:

Joe Emison
Joe Emison

CTO, Branch Insurance

Time

50 min

Lola:

Bring consistency to feature releases

Learn how Lola created a new definition of done to verify functionality for new feature releases

Speakers:

Chris Stasonis
Chris Stasonis

VP of Engineering - Lola

Cliff Delsoin
Cliff Delsoin

Software Engineer, Lola

Time

45 min

Karuna Health:

Monitor & optimize product experience in a regulated industry

Watch to learn how Karuna Health allowed product and engineering teams to monitor and analyze user behavior in a secure self-hosted environment.

Speakers:

Antares Meketa
Antares Meketa

CPO, Karuna Health

Time

50 min

Hannah Wei

Hannah Wei

PRODUCT MANAGER, PROFITWELL

I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.
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ProfitWell combines the deep product data provided by MixPanel with the qualitative and technical data offered by LogRocket for a complete picture of user behavior. See how LogRocket insights helped a ProfitWell project manager master issue and feature prioritization.

ResultResult
Data-driven issue prioritization process.
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Matt Huang

Matt Huang

SENIOR PRODUCT MANAGER, CAT PERSON

LogRocket helped us hone in on a conversion step in our funnel where we had the biggest opportunity to improve
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As an ecommerce site, Cat Person knows an intuitive user experience could mean the difference between a new customer and a lost sale. Find out how Cat Person achieved higher conversion rates after improving their UX with LogRocket insights.

ResultResult
Higher conversion rates
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What people are saying

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