Read our Customer Stories

Learn how engineering, product, support, and design teams
use LogRocket to elevate their users' digital experience

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Yasser Chain

Yasser Chain

eCommerce Manager

"Every time an improvement is requested, we use LogRocket to demonstrate and justify the change."

Siigo

3x increase in conversion

Siigo uses LogRocket to optimize conversion rates and drive their business forward.

Tyler Wince

Tyler Wince

Chief Product Officer

“When I need to answer a question from leadership, I can get the answers I need in 5 or 10 minutes.”

Myndshft

Improved onboarding for increased retention

Myndshft uses LogRocket to equip its teams with the tools they need to ensure successful new customer onboarding and improve retention.

Chuck Konfrst

Chuck Konfrst

Director of User Experience

“By hand-delivering the highest-impact issues and their causes, LogRocket Galileo allows us to make the most of limited time and resources.”

Cox Automotive/Manheim

Delivering better user experiences with data

Cox Automotive's Manheim division uses LogRocket to deliver a better user experience and build confidence in its products.

Stas Vinitsky

Stas Vinitsky

Chief Architect

“LogRocket really helped us understand issues that otherwise would take us much longer.”

tipalti

Reduction in mean time to resolution

Tipalti turned to LogRocket to eliminate the back and forth between its support and engineering teams and shift to a proactive approach to issue identification and resolution.

Alan Murray

Alan Murray

VP, ARCHITECTURE AND APP DEVELOPMENT

“Being able to replicate what users were doing at the time with full fidelity and all the developer information to find the issue, that’s the key.”

Cushman & Wakefield

Solving more issues faster

“Being able to replicate what users were doing at the time with full fidelity and all the developer information to find the issue, that’s the key.”

Customers

Sam Siskind

Sam Siskind

Sr. Manager, Customer Support

“We chose LogRocket because we wanted to have more control over what we knew we would need recordings of to capture product insights and understand common support areas.”

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Faster support ticket resolution

Cannabis technology platform Dutchie uses LogRocket to create shared experiences between its customers and its support, product and engineering teams.

Marco Lanaro

Marco Lanaro

Engineering Team Lead

“It’s easy for us to see if something is broken and if we need to take action. It’s a simple view, but it’s quite powerful because it gives us an idea of where we’re going.”

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Delivering greater customer value in every release

LogRocket gives Dojo a real-time picture of customer experience that helps resolve customer service issues and provides complete visibility into how customers are using the product.

Customer webinars

Release frontend features faster

Learn how Branch is able to more quickly iterate on their platform because of LogRocket and serverless architecture.

Speakers

Joe Emison

CTO

Bring consistency to feature releases

Learn how Lola created a new definition of done to verify functionality for new feature releases

Speakers

Chris Stasonis

VP of Engineering

Cliff Delsoin

Software Engineer

Monitor & optimize product experience in a regulated industry

Watch to learn how Karuna Health allowed product and engineering teams to monitor and analyze user behavior in a secure self-hosted environment.

Speakers

Antares Meketa

CPO

Enrique Ulloa

Enrique Ulloa

Engineering Manager

"Thanks to the LogRocket process, we not only have the aggregated information that the performance is getting worse, but why it’s getting worse."

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Faster performance and increased Google Lighthouse scores

Rappi has made LogRocket their single source of truth for identifying and resolving performance issues that affect the user experience.

Jesus Escamilla

Jesus Escamilla

Frontend Staff Manager

“Before LogRocket, we didn't know how many bugs we had. We would resolve one, but we didn't know if we had 10 or 20 more. With LogRocket, we know all the bugs we have.”

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80% fewer bugs per month

Htech implemented LogRocket to deliver a clear picture of the actions users took, why they took them, and what errors prevented them from achieving their goals.

David Michel

Director of Online Lending

"Having LogRocket has helped us identify and fix things faster. Before, we might know if something was wrong, but where was it? You see a few LogRocket sessions, and all of a sudden you've got it."

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Improved conversion & better fraud prevention

Tower Loan uses LogRocket to streamline the loan application process and weed out attempted fraud.

Hannah Wei

Hannah Wei

Product Manager

“I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.”

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Data-driven issue prioritization process

ProfitWell combines the deep product data provided by MixPanel with the qualitative and technical data offered by LogRocket for a complete picture of user behavior. See how LogRocket insights helped a ProfitWell project manager master issue and feature priorization

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