Read our Customer Stories
Learn how engineering, product, support, and design teams
use LogRocket to elevate their users' digital experience
Stas Vinitsky
Chief Architect
“LogRocket really helped us understand issues that otherwise would take us much longer.”
Reduction in mean time to resolution
Tipalti turned to LogRocket to eliminate the back and forth between its support and engineering teams and shift to a proactive approach to issue identification and resolution.
Alan Murray
VP, ARCHITECTURE AND APP DEVELOPMENT
“Being able to replicate what users were doing at the time with full fidelity and all the developer information to find the issue, that’s the key.”
Solving more issues faster
“Being able to replicate what users were doing at the time with full fidelity and all the developer information to find the issue, that’s the key.”
Customers
Sam Siskind
Sr. Manager, Customer Support
“We chose LogRocket because we wanted to have more control over what we knew we would need recordings of to capture product insights and understand common support areas.”
Faster support ticket resolution
Cannabis technology platform Dutchie uses LogRocket to create shared experiences between its customers and its support, product and engineering teams.
Marco Lanaro
Engineering Team Lead
“It’s easy for us to see if something is broken and if we need to take action. It’s a simple view, but it’s quite powerful because it gives us an idea of where we’re going.”
Delivering greater customer value in every release
LogRocket gives Dojo a real-time picture of customer experience that helps resolve customer service issues and provides complete visibility into how customers are using the product.
Customer webinars
Release frontend features faster
Learn how Branch is able to more quickly iterate on their platform because of LogRocket and serverless architecture.
Speakers
Joe Emison
CTO
Bring consistency to feature releases
Learn how Lola created a new definition of done to verify functionality for new feature releases
Speakers
Chris Stasonis
VP of Engineering
Cliff Delsoin
Software Engineer
Enrique Ulloa
Engineering Manager
"Thanks to the LogRocket process, we not only have the aggregated information that the performance is getting worse, but why it’s getting worse."
Faster performance and increased Google Lighthouse scores
Rappi has made LogRocket their single source of truth for identifying and resolving performance issues that affect the user experience.
Jesus Escamilla
Frontend Staff Manager
“Before LogRocket, we didn't know how many bugs we had. We would resolve one, but we didn't know if we had 10 or 20 more. With LogRocket, we know all the bugs we have.”
80% fewer bugs per month
Htech implemented LogRocket to deliver a clear picture of the actions users took, why they took them, and what errors prevented them from achieving their goals.
David Michel
Director of Online Lending
"Having LogRocket has helped us identify and fix things faster. Before, we might know if something was wrong, but where was it? You see a few LogRocket sessions, and all of a sudden you've got it."
Improved conversion & better fraud prevention
Tower Loan uses LogRocket to streamline the loan application process and weed out attempted fraud.
Hannah Wei
Product Manager
“I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.”
Data-driven issue prioritization process
ProfitWell combines the deep product data provided by MixPanel with the qualitative and technical data offered by LogRocket for a complete picture of user behavior. See how LogRocket insights helped a ProfitWell project manager master issue and feature priorization
100k+ Engineers, PMs, Marketers, Support Agents, and Designers use LogRocket to make amazing web and mobile experiences.
For us, this has been a no-brainer. Our engineers, support team, and product team love it!
Andy Barraclough
CTO & Founder
LogRocket helps us get that level of product sophistication without compromising our ability to be HIPAA - compliant and maintain strict data and patient privacy requirments we have as a company.
Antares Meketa
CPO
I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.
Hannah Wei
Product Manager
LogRocket has significantly decreased the amount of time we waste solving support tickets and complaints from our users.
Tom Cheng
Director of Engineering
LogRocket Galileo allows us to make the most of limited time and resources. It gives us the confidence to know that we’re fixing the issues that will lead to the greatest improvement in UX, and frees our teams up to spend more time designing and building features that our users will love.
Chuck Konfrst
Director, User Experience
LogRocket gives us the visibility we need to ensure an optimal experience every time.
Joel Blain
Director
For us, this has been a no-brainer. Our engineers, support team, and product team love it!
Andy Barraclough
CTO & Founder
LogRocket helps us get that level of product sophistication without compromising our ability to be HIPAA - compliant and maintain strict data and patient privacy requirments we have as a company.
Antares Meketa
CPO
I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.
Hannah Wei
Product Manager
LogRocket has significantly decreased the amount of time we waste solving support tickets and complaints from our users.
Tom Cheng
Director of Engineering
LogRocket Galileo allows us to make the most of limited time and resources. It gives us the confidence to know that we’re fixing the issues that will lead to the greatest improvement in UX, and frees our teams up to spend more time designing and building features that our users will love.
Chuck Konfrst
Director, User Experience
LogRocket gives us the visibility we need to ensure an optimal experience every time.
Joel Blain
Director
For us, this has been a no-brainer. Our engineers, support team, and product team love it!
Andy Barraclough
CTO & Founder
LogRocket helps us get that level of product sophistication without compromising our ability to be HIPAA - compliant and maintain strict data and patient privacy requirments we have as a company.
Antares Meketa
CPO
I go into LogRocket and see what customers want, what they need, and what will actually get us more customers.
Hannah Wei
Product Manager
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